Hospitality

1.2.3 How leave behind the character/Brand be defined, by dint of with(predicate) what mean? Hotel name: ADAMAS Diamonds are forever OUR Unique sell straits is service Why? Because: guest LOYALTY * jazz THE CUSTOMER (PERSONAL OR credit line INFO) Knowing the client by name, surname etc. differentiates him/her from the crowd. It gives the invitee the feeling of cozynes in the environment and makes him/her feel welcome at the establishment. Being recognized by the staff demonstrates true node truth. Also stage of concern for the well being of the node is important. PROVIDING TRUE CUSTOMER SERVICE * MORE CREATIVE AND PERSONALIZED SERVICE The more than than than creative and personalized service at ADAMAS makes the interacton between hotel and node more unique, as the most fundamental part of node sattisfaction is connecting with the customer at an emotional level, and satisfying the needs. Recognise the true-bluety and through pro cessions offer some complimentary peronalised service to faithful customers. «When deal are not treated according to their expectations, they will event their business elsewhere.

Whats more, they relay their bad experiences to 10 or more other people» © * EQUIVALENT DISCOUNTS, IN-STORE PERCENTAGE remove coupon Customers upon being recognised as doglike customers must be ellegible for promotions and discounts on the nights booked or complimentary tea/cofee (plus maybe snacks) at the Hotel Restarant and Reception. Coupons may be given out to loyal cutomers that may be spent as cash at the hotel o n services such as SPA, shops and boutiques ! on the premisses of the hotel. crop cards should be issued and points allocated for money spent on the laying claim of the hotel and the points convrted into cash rewards. * INFORM GUESTS BY EMAIL, BROCHURES, CALENDARS ETC ABOUT COMING EVENTS IN HOTEL AND OUTSIDE Informing guests of special events and venues by email, post or school text is a vital piece of avdertisement and promotion for...If you want to win a full essay, order it on our website: OrderCustomPaper.com

If you want to get a full essay, visit our page: write my paper